Terms & Conditions

General

Our Terms and Conditions apply to all of The Sauce Guy deliveries and services. When you send us an order, it then becomes binding.

Where we deliver

We endeavour to deliver worldwide. Due to circumstances outside of our control this may not be possible from time to time. Please email us if you have any queries.

(Deliveries are not made to PO Box numbers.)

Delivery Charges

You can rest assured that your order will arrive promptly and in perfect condition. Prices are as follows, €8 to Ireland, €12 to EU countries and €25 to the rest of the world. Wholesale orders over €50 (ex VAT) will be delivered for €8, and wholesale orders over €150 (ex VAT) will be delivered free of charge.

Delivery period

Delivery is usually made within 7 business days. In the event that an item is out of stock, we will send you an update as to when delivery can be expected. Delivery is at the risk of the consignee.

Shipping Partner

We use various shipping partners. Deliveries are normally made during working hours and we would appreciate if you could make sure that somebody is available to accept your sauces.

Prices

All prices are in EUR and are inclusive of VAT at the prevailing rate.

Terms of payment

Retail goods are delivered against payment by PayPal or credit card. You may also choose to pay via direct bank transfer, cheque or cash on collection.

Guarantee

Your satisfaction with The Sauce Guy products is guaranteed within the expiration date provided with your items. Important: Please keep the invoice with you. Without proof of purchase, we cannot assure your guarantee will be covered.

Complaints

Complaints about defects or about incomplete or incorrect deliveries must be notified in email or in writing, within 14 days from date of invoice to - hi@thesauceguy.ie or The Sauce Guy, 15 Shantalla Place Galway, H91TYY5

Proprietary rights

Goods will remain the property of The Sauce Guy until payment has been made in full.

Data protection

It goes without saying that any data required by us for order processing purposes will be treated as strictly confidential.

Contact us:

In case you have questions about our products or any questions about your order:

Address

The Sauce Guy

15 Shantalla Place

Galway

H91TYY5

091516674

hi@thesauceguy.ie

Monday to Friday: 09.00 am – 16.00 pm